Tyco Valves & Controls, a unit of Tyco Flow Control, has opened a new service facility for valve maintenance and repair in Port Arthur, Texas, offering easier access for oil and gas companies in the Gulf of Mexico region.
Tyco opened the 12,500 square foot, state-of-the-art center this week to maintain and repair customers valves, actuation and controls so that they can continue safe, efficient operations with minimal downtime, the company said.
An experienced team at the facility will service pressure relief valves, quarter turn valves, control valves and actuators.
In addition to Tyco products, the center will also repair other manufacturers products, using original equipment manufacturer (OEM) parts.
Ensuring our customers can operate safely and securely with as little downtime as possible is our number-one priority, said Peter Ray, head of global service for Tycos flow control oil and gas business.
We chose this strategic location so we could offer our Gulf coast customers easier access to our services and trained technicians, Ray added. Whether performing routine maintenance or helping solve a persistent problem, our team can quickly and efficiently offer the high level of service that customers have come to expect from Tyco.
To assist customers in tracking the maintenance history of each valve in their plants, Tyco also offers its eDge asset management system at this location.
This proprietary system simplifies the task of tracking valves and controls. It provides real-time, online tracking, not only of a products maintenance history, but also of actions taken to prevent future problems.
This helps plant owners plan maintenance outages, stay on task with routine maintenance checks, and have additional insight when a product requires repairs, the company says.
The Port Arthur center will employ 15 people with specialized skills to perform both critical and routine maintenance. It is one of nearly 70 centers located around the globe to ensure customers have access to essential maintenance and repairs.
The center is located at 945 South Business Park Drive in Port Arthur. Tyco Thermal Controls also operates a material management facility in Port Arthur.