Metso has opened a new automation service center in
Ratchaburi, Thailand, the company announced on Tuesday.
The service center supports Metsos strategy to grow its
automation business globally and strengthens Metsos
service capabilities in Thailand, according to company
Metso says it has a large installed base for process
automation products and valves in the area, especially in the
Thai pulp and paper industry. Customers include the Siam Cement
Group, which has a pulp mill and several paper mills in the
Our customers like Siam Cement Group demand faster
service response times and want us to increase our service
scope. The new service center supports strongly our Automation
business in Thailand, says Henry Chong, regional sales
director for the Southeast Asia automation business at
The new automation service center is located in Banpong,
Ratchaburi, about 80 kilometers east from Bangkok in close
vicinity to two of the major Siam Cement Group complexes,
Wangsala and Banpong.
The new facility includes modern training and testing facilities, a valve repair shop and
a storage facility for spare parts.
This investment is in line with Metsos long-term
strategy to globally expand its local presence and to grow the
scope of the services offered to customers across different
industry segments, the company said.
In early 2012, the automation business opened a valve supply
and service center in Vadodara, India.
And at the beginning of this year, the company announced its
acquisition of US software company ExperTune. ExperTunes
products are widely used as software tools to analyze and
monitor the performance of industrial processes and to identify
the associated maintenance and improvement