By Roger Jordan
HOUSTON -- Honeywell has opened a new Customer Experience
Center (CEC) in Houston. The $3-million facility, which
includes a display of Honeywell's product range, will serve as
a safety training center and a service repair hub for the
company's range of portable gas detectors.
The CEC will act as a regional repair hub for the company's
clients. It will initially service the company's portable gas
detector equipment, but Honeywell intends to expand the
facility's service capabilities to include its fixed detection
The center will provide an immersive experience where
customers can interact in real-world work environments using Honeywell's
personal protective equipment, including fall protection
harnasses, hardhats, self-contained breathing apparatus,
portable gas detection equipment, and products for gas, fire
and smoke detection.
The facility features nine simulators that replicate
industry applications and potentially hazardous environments. These include a
drilling tower, a simulated catwalk and pipe track, cluimbing
pole, confined tank, training tower, ladder rescue simulator
confined space simulator and wind simulator.
Similar to oil rigs and cell towers, the facility's 25-foot
tower simulator allows trainers to reproduce high angle tower
and rescue operations using various control descent procedures,
equipment and devices.