Management©2016 Hydrocarbon Processing60ManagementHow small deviations and lack of management access compromise reliabilityIn 2013, Refinery “X” was experiencing serious pump distress—the third or fourth in a 12-month period. We received calls about the latest thrust bearing failure event on this important 3,560-rpm process pump. The pump had been designed and manufactured by a well-known manufacturer; there are hundreds in successful service all over the world. Soon after, a surprisingly similar incident happened at Refinery “Y” in 2015. Both incidents are considered here., 01 Jun 2016 00:00:00 GMTHP People, 01 Jun 2016 00:00:00 GMTOvercome biases and challenges facing industry, 01 Jun 2016 00:00:00 GMTReduce revamp costs with appropriate 3D laser scanning strategies, 01 Jun 2016 00:00:00 GMTFailure prevention—The ultimate asset management strategy, 01 May 2016 00:00:00 GMTHP People, 01 May 2016 00:00:00 GMTLifting of US crude export ban will impact process safety management, 01 May 2016 00:00:00 GMTOptimize tank farm operations, safety and profitability, 01 May 2016 00:00:00 GMTPrinciples are more important than strategies, 01 May 2016 00:00:00 GMT