August 2000

Maintenance and Reliability

Benchmarking: a reliability driver

Approaches range from purely quantitative to highly qualitative

Oliverson, R. J., HSB Reliability Technologies

It is clear to me, from nearly 30 years of personal experience in benchmarking maintenance and reliability issues in hundreds of plants across most industries in North America, that comparing your plant's practices with best practices is an excellent starting point in driving improvement. Typically, plant personnel—from management through the workforce—understand that there is improvement opportunity. They even have a grasp of the micro-issues such as needed improvements in planning/scheduling, preventive maintenance, CMMS, etc. The reason that most plants do not enjoy best practices in maintenance and reliability is that they do not have a picture of how to structure a sustainab

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