The information revolution has profoundly changed our lives. The changes have primarily been focused on how we deal with information on a personal level and how companies deal with the..
The information revolution has profoundly changed
our lives. The changes have primarily been focused on how we
deal with information on a personal level and how companies
deal with their suppliers and customers. In the late '80s and
early '90s a disconnect in the business cycle between
companies, their suppliers and their customers was
recognized. This disconnect had become a barrier to commerce
and was compromising performance and competitiveness. This
realization triggered a search for a solution. Ultimately,
enormous amounts of capital were spent on reengineering
business work processes and adding new technology; the
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