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Home2006January 2006HP Impact: HPImpact: Can process management programs actually discourage innovation?

January 2006

Trends and Resources

HP Impact: HPImpact: Can process management programs actually discourage innovation?

Within many businesses, enthusiasm for process management programs such as Six Sigma, ISO 9000 or their predecessor Total Quality Management (TQM) runs strong after two decades. Yet Mary J. Benner, ma..

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