December 2012


Reliability and maintenance: The path to world-class performance

HPI companies in a progressive culture strive for failure-free operations with defect elimination and uninterrupted operation.

Poling, A., HSB Solomon Associates LLC

Reliability and maintenance (RAM) are being leveraged worldwide as competitive advantages in the hydrocarbon processing industry (HPI). Yet, most manufacturing operations continue to struggle with unreliability and subsequently high maintenance costs. The change in the global business environment has driven RAM performance to new levels, surpassing benchmarks that have been quoted for decades. A leading performance improvement company for the global energy industry has collected and analyzed more than 30 years of performance data through its International Study of Plant Reliability and Maintenance Effectiveness (RAM Study).1 The data shows that there are two distinct cultures in the RAM com

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