October 2020

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Maintenance: Zero-based, custom-built, reliability-driven—A new kind of maintenance organization

In the October 2018 issue of Hydrocarbon Processing, the authors published an article—“Improving plant performance by changing a maintenance culture”—describing the first two years of Eastman Chemical Co.’s Longview, Texas site’s journey to maintenance excellence, which began in 2016.

Reed, D., Eastman Chemical Company; Thompson, M., Consultant

In the October 2018 issue of Hydrocarbon Processing, the authors published an article—“Improving plant performance by changing a maintenance culture”—describing the first two years of Eastman Chemical Co.’s Longview, Texas site’s journey to maintenance excellence, which began in 2016. The vision was for the plant’s maintenance team to be “partners” with the operations team, along with being the first choice for work execution. All this was in service of the desired result, which was the plant maintenance department’s long-term viability. The department’s initial efforts focused on improving the quality and consistency of routine work execution, as well as lowering the overall cost of maint

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