August 1997

Trends and Resources

HP Impact: HPImpact: Customer concerns 'main' driver in managing global supply chain

Supply chain management has become a leading concern within the chemical industry. "Companies have high expectations for the savings proper supply chain management can reap," according to a recent ben..

Weirauch, Wendy, Hydrocarbon Processing Staff

Supply chain management has become a leading concern within the chemical industry. "Companies have high expectations for the savings proper supply chain management can reap," according to a recent benchmarking study from A.T. Kearney. "Customer concern h as surpassed cost as the main force driving chemical industry executives to manage supply chain issues on a global basis." The chemical industry is moving to implement supply chain management techniques to unlock an estimated $30 billion savings, but the new driver in improving information technology (IT) applications and sourcing systems is to please the customer. Senior executives at a dozen of the largest global chemical

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