December 1998

Columns

HPIn Competitiveness: Measuring hard-dollar benefits

I wrote recently that the management of several reliability and maintenance consulting firms agreed with two statements. First, reliability and maintenance improvement has immense potential to advance..

Lamb, R. G., Cost Control Systems, LLC

I wrote recently that the management of several reliability and maintenance consulting firms agreed with two statements. First, reliability and maintenance improvement has immense potential to advance their clients' profitability. Second, even with the great attention given to improving reliability and maintenance, the reality has still never matched the potential. I am not surprised to now see a new position emerging with respect to reliability and maintenance improvement. Management is saying "we can't justify the investment until we can determine and measure the hard-dollar benefits." This presents a do-or-die challenge to reliability and maintenance development practitioners.

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