October 2004

Columns

HP Reliability: Substantive change needed

"When reform becomes the status quo," says Frederick M. Hess, executive editor of Education Next and resident scholar at the American Enterprise Institute, "then you'll encounter symbolic activity rat..

Bloch, Heinz P., Hydrocarbon Processing Staff

"When reform becomes the status quo," says Frederick M. Hess, executive editor of Education Next and resident scholar at the American Enterprise Institute, "then you'll encounter symbolic activity rather than substantive change." Although Hess obviously spoke of the American system of primary and high school education, his statement aptly describes the peculiar situation in which many reliability professionals continue to find themselves. Their plant maintenance and asset preservation functions engage in symbolic activity and reform after reform, but there's rarely any substantive change in mindset, training, accountability or even competence of personnel. The new boss is under pressure to

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