Many metrics can be used to define the top-performing downstream companies. Often, it includes financial (profits) results, environmental and safety performance, equipment availability and more. Howev..
Many metrics can be used to define the top-performing downstream companies. Often, it includes financial (profits) results, environmental and safety performance, equipment availability and more. However, organizational culture probably has the most impact in determining a companys performance. Also, it is the most difficult to change. Before a company can change its performance, it must amend or upgrade its organizational culture.
Managing people is the toughest task
A recent UK health, safety and environment (HSE) research program identified the top five human-factor errors. These factors, sourced from previous organizational accidents listed in HSE databases, are:
Managing peopl
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