September 2019

Maintenance and Reliability

Are there ghosts in your maintenance backlog?

The heart and soul of a maintenance organization is often found in the backlog of identified work.

Thorman, G., Red Horse Properties LLC

The heart and soul of a maintenance organization is often found in the backlog of identified work. However, this work is not only the ready work. The complete backlog includes all work approved by operations, as well as the ready-to-schedule (RTS) work, which is work that is approved, planned and ready to schedule. Sometimes, maintenance managers report only a portion of the backlog and have no idea what work might be “in planning” without a labor estimate assigned. This “ghost” part of the backlog is not the ready work, but rather the rest of work. For practical purposes, such as tracking, the ghost portion of the backlog does not exist except as a count in the raw number of jobs. Since no

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