October 2017

Special Focus: Process Control and Instrumentation

Conceptual troubleshooting training for refinery operators

Throughout the refining industry, the average number of years of experience for console operators is decreasing, as large numbers of very experienced console operators are retiring.

Averill, W., Visual Performance Solutions, Inc.

Throughout the refining industry, the average number of years of experience for console operators is decreasing, as large numbers of very experienced console operators are retiring. Many throughout the industry are calling this the “Great Crew Change.”1 Most operations managers and supervisors agree that the highest-value console operator competencies that are being lost in this crew change are associated with: Understanding process and controls The ability to troubleshoot abnormal process and control malfunctions. FIG. 1. Journey to conceptual troubleshooting competency. Closing this competency gap requires a new and better way of traini

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